![]() Rail Service Delivered: 82.6% in February 2023, compared to 80.6% in January Big gaps in bus service – intervals that are double or triple their scheduled times – have already dropped nearly in half, from 12.3% in December to 6.5% in February.įebruary 2023 saw improvements in service delivered compared to January 2023:īus Service Delivered: 94.1% in February 2023, compared to 92.7% in January Triple headways down to an average of 13 instances each weekday, down from 29ĭouble headways down to an average of 92 instances each weekday, down from 158įor CTA bus riders, the results are even better with an ongoing reduction in big gaps in service since the new schedules went into effect in January. Instances of customers experiencing long wait times for trains-intervals that are double and triple the scheduled headways-fell for the sixth straight month: The CTA’s efforts to reduce long gaps between trains continues to show improvement. The revised scorecard, which tracks the monthly progress the agency is making to improve service, allows customers to see detailed service results for their bus route or rail line.Īmong the results of the February scorecard: Both bus and rail service reliability improved in February, with fewer long waits and more scheduled service delivered-according to the Chicago Transit Authority’s (CTA) latest interactive scorecard on the “Meeting the Moment” Action Plan. ![]()
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